How to Switch TRT Clinics in the UK: A Step-by-Step Guide

Who wrote this: Evernu is a UK TRT provider and we take on patients moving from other clinics, so we are not a neutral judge. The steps below reflect how switching works with us. Other clinics may ask for different things, so check with the clinic you’re moving to.

Why men switch TRT clinic

These are the reasons we hear from people getting in touch about moving:

• Cost: a monthly fee that looks fine until blood tests, consultations and supplies are added on top.
• Clinical care: being passed between prescribers, or not knowing who reviews your results.
• Communication: slow replies when you have a question about your treatment.
• Monitoring: no clear plan for when your blood tests are due and what they cover.

If one of these sounds familiar, you don’t have to stop treatment to fix it. Here is how to move.

Step 1: Gather what you need

A new doctor needs to see why you started treatment and how you’re doing on it now. Have these ready before you get in touch:

• Your current treatment: the medication, your dose and how often you take it. Your most recent prescription or treatment plan is ideal.
• Your most recent blood test: the latest results from your current clinic.
• Your blood test from before TRT: the one that first showed low testosterone.

Can’t find your older results? Ask your clinic for a copy, because they may still hold results you can no longer see in your online account. You also have a legal right to a copy of your personal information, and the Information Commissioner’s Office explains how to ask. If you still can’t get them, tell the new clinic, as its medical team can tell you what your options are.

Step 2: Compare the whole year, not the monthly price

Before you commit, ask each clinic for a total that includes:

• any transfer or first consultation fee
• monitoring blood tests and how often they are due
• follow-up consultations and dose changes
• injection supplies and delivery, if you use them

Also ask who prescribes for you, how you reach the team and whether there is a minimum contract. Our comparison of 10 UK TRT clinics shows what each one publishes, and our guide to how much TRT costs in the UK explains why totals vary.

Step 3: Start in good time

Get in touch a few weeks before your next renewal with your current clinic. That leaves time for your results to be reviewed and your consultation to happen without any rush.

Step 4: Have your results reviewed and meet your new doctor

The new clinic’s medical team reviews your results and history, and then you have a consultation. Your new doctor makes their own decision. They may carry on with your current plan, suggest a change or ask for more tests. If your recent results are valid and complete, you may not need to repeat them.

If you do need a new blood test, ask the clinic when to take it, because the timing can affect the result.

Step 5: Leave your old clinic at the right time

Wait until your new clinic has confirmed everything before you cancel. You will normally need to cancel your existing service yourself, so check:

• whether there is a notice period
• when your next payment is due
• whether any medication is about to be sent to you

Once you’ve moved, let your old clinic know, and make sure only one clinic is prescribing for you.

What about medication you have left?

Tell the new clinic how much you have. If you have a lot left, the simplest option may be to carry on with it under your current arrangements and move nearer the end of it, so you aren’t paying for two services at once. Your new doctor will advise what’s right for you.

Mistakes to avoid

• Stopping treatment while you wait. Don’t stop or change your treatment without speaking to a doctor.
• Cancelling too early. Keep your current arrangements in place until the new clinic has confirmed your plan.
• Leaving it to the last minute. A rushed move is more likely to leave you waiting.
• Comparing monthly prices only. A cheaper monthly fee can cost more over a year.
• Not keeping your own results. Save a copy of every blood test, wherever you’re treated.

How switching to Evernu works

1. Tell us what you’re on and send your blood tests. Our medical team reviews them, usually within 24 hours.
2. Have a free video consultation. Your clinician goes through your results and confirms your plan.
3. Carry on with your treatment. Once you’re approved, your subscription starts and your treatment is delivered to your door.

There is no joining fee and nothing to pay until you’re approved and on treatment. Plans start from £99 a month, covering your care and monitoring blood tests, and your exact price is confirmed at your consultation. You can read more about how to switch your TRT to Evernu.

Frequently asked questions

Will there be a gap in my treatment?

If you start in good time and keep your current arrangements in place until your new clinic has confirmed your plan, there shouldn’t be.

Do I have to repeat my blood tests?

It depends on the clinic and your results. With us, if your recent results are valid and complete, you won’t need to repeat them. Your clinician will tell you if anything needs checking again.

How long does it take to switch TRT clinic?

It varies by clinic. With us, if your results are recent and your treatment is stable, you can often be approved and have your first delivery on its way within days.

Can I change the type of treatment when I switch?

You can ask. Your new doctor will decide whether a change is suitable for you. We offer injections, cream, gel and tablets.

What if my current clinic won’t share my records?

Most clinics give you your blood results, or you can request them. If you don’t have recent results, a new clinic can arrange the tests you need.

This article is general information, not medical advice. Whether a treatment is suitable for you is a decision for a doctor after blood tests and a full assessment.